FAQ
Clarity is a luxury, too. Below, the details you might be wondering about - no fluff, no jargon. Just what you need to know.
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Where is ilakh based?We craft and ship our collectibles from Dubai.
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AuthenticityEvery ilakh piece is the real thing, there is no other kind. Each one ships with a certificate of authenticity and a unique serial number tied to that specific piece
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Where do you ship?Worldwide. Wherever you are, ilakh finds you.
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How long will it take to receive my order?It takes 2-3 days to process your order, and between 10 to 15 business days for worldwide delivery .
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Can I track my order?Yes. Once dispatched, you'll receive tracking. You'll know exactly where your piece is until it reaches your hand.
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How many exist?Few. That's the point. ilakh is produced in a strictly limited edition, numbered and never reissued. Once they're gone, they're gone.
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Will there be future releases?There may be. Each is its own limited edition, never a repeat of the last.
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Can I return or cancel my order?No. Every ilakh acquisition is final. This isn't a limitation, it's the nature of owning something rare. Those who claim ilakh don't second-guess. Order with certainty.
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How do I reach you?info@ilakh.com
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How do you handle my privacy?Discreetly. Your details are used to fulfil and verify your order, nothing more, not sold, not shared. Ownership stays between you and ilakh.